TERMS AND CONDITIONS FOR USE OF THIS WEBSITE
All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
If you use this website you agree to be bound by the Terms and Conditions and if you shop at this website you agree to the terms of the Contract of Sale. The use of the Hello Digi website is governed by the Terms of Use set out below. The Products & Services are provided by Hello Digi Pty Ltd using www.hellodigi.com.au site. References to "we", "our" and "us" are references to Hello Digi Pty Ltd. In the terms and conditions below, any reference to “you”, “your”, “customer”, “customers” or “user” is a reference to customers being any individual or organization using our website. In the terms and conditions below any reference to “the website” is a reference to any website owned and operated by Hello Digi or its subsidiaries.
We shall not be responsible for any detriment incurred by reliance you place on this website or its contents. Use of this website is on an "as is" basis and is entirely at your risk.
Hello Digi and its related companies and their respective directors, officers, employees or agents make no representation or warranty as to the accuracy, completeness, currency or reliability of the information contained on Hello Digi website (including in relation to any products or services). To the extent permitted by law, none of them will be liable or responsible in any way (including in negligence) for errors in, or omissions from, the information contained on this site. To the extent permitted by law.
YOUR ACCOUNT
To purchase from us you must register on this website.
We retain absolute discretion to refuse an account to be established, to terminate accounts, to remove or edit content where the account has not been kept in accordance with these terms and conditions.
It is your responsibility to provide your exact email address, delivery address and billing address and telephone number and to keep these current. Any incorrect information provided may lead to a delay in delivery in or non-delivery of the product ordered.
You are responsible for the confidentiality of your account password. Your password and account details are stored on a secure server for ease of use in processing future orders or for warranty claims. The information stored is only used to process your orders, for statistical purposes that may improve our website and its services, and to allow us to notify you of special offers or new products via our newsletters. Please refer to our Privacy policy on this website. No credit card details are stored by us.
TERMS OF USE
You may use the site only in accordance with and subject to the below mentioned usage policy.
Once you finish your registration process with us, you have agreed to our email communication. You may not use the Site for any purpose that is unlawful or prohibited by these Terms & Conditions, or to solicit the performance of any illegal activity of other activity which infringes the rights of Hello Digi or others. Notwithstanding any other rights or restrictions in these Terms & Conditions, you may not use this Site to:
- Transmit via or through the Site any information, data, text, images, files, links, or software except in connection with your authorized use of this Site or otherwise in response to specific requests for information by us.
- Introduce to the Site or any other computer or website viruses, worms, Trojan horses and/or harmful codes.
- Obtain unauthorized access to any computer system, including without limitation access to any API that may be provided by Hello Digi in a manner not authorized by Hello Digi.
- Transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation.
- Impersonate any other person including but not limited to, a registered user of this Site or an employee of Hello Digi.
- Invade the privacy or violate any personal or proprietary right, including intellectual property rights, of any person or entity.
- Misrepresent the identity of a user or use a false e-mail address.
- Tamper with or obtain access to this Site or any component of this Site.
- Conduct any fraudulent activities
- Collect or harvest information regarding other users of the Site for any reason whatsoever, including, without limitation, for sending such users unsolicited commercial email.
- Register yourself multiple times under different aliases and/or different email addresses.
- Abuse special discounts, awards or incentives offered by Hello Digi. Unless otherwise specified, only one offer is valid per person, maximum two per household.
ELIGIBILITY
- You must be eighteen years of age or over to register as a member of the website or purchase products from the website.
- Any Order and/or purchase made by you using this website is an acknowledgement by you that you:
- You must be eighteen years of age or over to register as a member of the website or purchase products from the website.
- Any Order and/or purchase made by you using this website is an acknowledgement by you that you:
I. are over the age of eighteen years;
II. accept these terms;
III. agree that you have entered into a legal contract with Hello Digi in relation to these terms; and
IV. these terms, together with your order, constitute the entire agreement between you and Hello Digi for the supply of products.
INTELLECTUAL PROPRIETARY RIGHTS
Hello Digi is the owner of the intellectual property on this site, any content on our web site including text, images, logos, information of our registered users and software relating to our web site. No one is authorized to copy, publish or use any of the content in any way, unless advised in writing to us and seek written permission.
SECURITY
When you register your personal details to establish an account or to place an order, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this website. We make no warranty in respect of the strength or effectiveness of that encryption and accept no responsibility for events arising from unauthorised access of the information you provide.
PRODUCT INFORMATION AND AVAILABILITY
We make our best efforts to maintain stock of every product we offer on our website, however at times some products may be out of stock due to delays from our suppliers. The products listed on our site are solely for retail purposes. For any commercial or reselling of our products, a prior permission will be required to be taken from Hello Digi Pty Ltd.
We endeavour to ensure that all the products on our web site are accurately described, and we rely on information provided by our suppliers. Unfortunately, on some occasions it is possible that our web site will contain errors and we reserve the right to correct any errors or inaccuracies at any time. You should also be aware that colours may appear slightly differently on different displays and screens.
PRODUCT PRICES
The price displayed for products on this website represents the full price, including GST and postage/delivery charges.
Hello Digi always seek to provide products at the most competitive prices, and because of the dynamic nature of this industry (e.g. vendor price changes and other variables beyond our control), prices, promotions, versions and availability advertised are subject to change without prior notice and we therefore reserve the right to change prices displayed for products on our website at any time.
Please be assured of our every effort to ensure the accuracy of our product pricing. However if an error is made and a product is listed at an incorrect price, we maintain the right to refuse to accept further orders and to cancel any orders already placed at the incorrect price. If an order has been confirmed and charged to you, we shall immediately contact you regarding your requirements for the reimbursement of money paid. We sell and deliver products ONLY WITHIN Australia.
The information on this site is intended and applicable for Australian consumers only and is governed by Australian law.
CONFIRMING YOU ORDER
After you place an order with us, our Customer Services Team will call to confirm your order details and delivery information. The call is to confirm the order with the customer and this also helps in protecting from any potential fraudulent activity. After the payment is successfully processed, a payment confirmation email is sent out to the registered email address along with the Order Confirmation and delivery details of the product purchased. Hello Digi reserves the right to cancel orders, refuse service, suspend accounts, remove or edit content in their sole discretion. Once the order is approved and is ready to be sent, another email is sent with the tracking id, tax invoice and relevant information regarding delivery of products. In the unlikely event that a product is unavailable or found the transaction of payment was fraudulent, we will contact you by email or telephone as soon as possible. In such case you may chose to get the full refund in your nominated card/bank which was used to place the order.
SHIPPING INFORMATION
We offer delivery Australia wide. Please make sure that the delivery address is correct before completing your payment as we only ship items to your registered checkout address. All products listed on our web site are delivered through Australia Post at no shipping cost to you. Once the payment is confirmed, the products are dispatched through Australia Post within 2-3 business days. If you are not available at the time of delivery, Australia Post may leave a card at your address and you will need to pick up the delivery from your nearest Post Office. If the customer fails to pick up the product from the Post Office in a specific time or if the customer is not at home when delivery is attempted then the goods may return to us. A re-delivery fee would be charged if your delivery is incorrect or unclaimed.
GOVERNING LAW & JURISDICTION
These Terms of Use are governed by the laws of New South Wales, Australia. Any disputes arising in connection with these Terms of Use are subject to the exclusive jurisdiction of the courts of New South Wales, Australia. Hello Digi makes no representation or warranty that the content of this website complies with the laws of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access this website.
PRODUCT WARRANTY
All goods are covered with a 12 months manufacturer’s warranty. The warranty does not cover any physical or water damage done to the product by the customer. If the Customer finds any manufacturing fault with our product, they may contact our Customer service team on 0291890001 and send us the goods if it requires any repair. To the extent permitted by law, we exclude our liability for any loss or damage (including but not limited to indirect or consequential losses) arising out of your use of or purchase from our web site. To the extent permitted by law, our liability to you in relation to any product supplied to you is limited to the purchase price of the product.
Please contact us on 0291890001 to troubleshoot any problems relating to the purchase.
FORCE MAJEURE
Hello Digi is not liable for any delays in performing its obligations caused by circumstances beyond our reasonable control. We will endeavour to perform our obligations as soon as possible within a reasonable extension of time.
SITE POLICIES, MODIFICATION AND SEVERABILITY
Please review our other policies, such as our return refund & repair policy, posted on this site. We reserve the right to make changes to our site, policies, and terms & conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. It is your responsibility to check these terms and conditions periodically for changes. Continued use of our site and orders of goods following the posting of changes will mean that you accept and agree to the changes.